WHAT YOU DO

• Provide expert 2nd and 3rd level support for IT systems, including implementation, consulting, and maintenance
• Collaborate with internal customers, colleagues, and central IT to resolve technical issues and deliver exceptional service
• Troubleshoot and resolve user queries, ensuring efficient and effective IT support
• Assist with the introduction and replacement of specialized IT solutions, aligning with IT strategy and security standards
• Act as the main point of contact between the plant, specialist departments, and central IT, fostering strong collaboration and communication
• Contribute to the successful delivery of IT projects, from planning to implementation
• Maintain accurate documentation for all hardware and software solutions

WHO YOU ARE

• Vocational training as an IT Systems Specialist or similar
• Experience with production-related applications, hardware, and ticketing systems (e.g. Jira)
• Proficiency in Windows Systems, Networking technologies and experience with IT infrastructure (cabling, hardware components, switches, servers, and storage systems) are expected
• ITIL certification and basic German language skills are highly desirable 
• Willingness to travel to our Head office in Germany

​​​​​​OUR OFFER

• 25 days annual leave plus 8 days UK bank holiday per year
• Interesting tasks in a continually growing company
• Contributory pension scheme
• Occupational date: Immediate start

WHAT ARE YOU WAITING FOR?

Simply apply directly online to MEG Derby via jobs.schwarz-produktion.com.